Welcome to Swadeshi Mall By Craftogenic.
These Terms and Conditions (“Terms”) govern your access to and use of our products, services, and website. By using our website or placing an order with us, you agree to abide by these Terms. Please read them carefully before making any purchase.
1. General Information
Swadeshi Mall By Craftogenic reserves the right to update, modify, or revise these Terms at any time without prior notice.
Your continued use of the website or services after any such changes constitutes your acceptance of the updated Terms.
2. Product Information
We make every effort to ensure that product descriptions, images, and prices displayed on our website are accurate and up to date.
However, minor variations in color, texture, or packaging may occur due to lighting, manufacturing updates, or batch differences.
Swadeshi Mall By Craftogenic reserves the right to modify, discontinue, or replace any product at any time without prior notice.
3. Pricing and Payment
All prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
Payments are accepted through secure third-party gateways. You are responsible for entering correct payment details.
Orders are processed only after successful payment confirmation.
Swadeshi Mall By Craftogenic reserves the right to change prices or offer promotions at its discretion.
4. Shipping and Delivery
Please refer to our Shipping Policy for detailed information about dispatch timelines, delivery estimates, courier partners, and shipping charges.
We are not responsible for delays or delivery issues caused by incorrect address details, natural calamities, or courier delays beyond our control.
5. Refund and Replacement Policy
No refunds are applicable under any circumstances.
If you receive a defective, damaged, or incorrect product, you must contact us within 48 hours of delivery.
Please refer to our Refunds & Returns Policy for complete steps and eligibility conditions.
6. Cancellation Policy
Orders once placed cannot be canceled, changed, or modified.
Please review all details carefully before confirming your order.
7. Intellectual Property
All logos, trademarks, product designs, text, images, and packaging displayed on our website are the intellectual property of Swadeshi Mall By Craftogenic.
No part of our content may be copied, reproduced, distributed, or used commercially without our written permission.
8. Limitation of Liability
Swadeshi Mall By Craftogenic shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.
Our total liability, in any case, shall not exceed the value of the product purchased.
9. Privacy
We respect your privacy. All personal data collected is handled as per our [Privacy Policy], which explains how we collect, use, and safeguard your information.
10. Contact Information
For any queries, complaints, or feedback, please reach out to us:
Email: [email protected]
Phone / WhatsApp: +91 91055 06669
Business Address:
Swadeshi Mall By Craftogenic
123 Business Plaza, MG Road,
New Delhi – 110001, India